• Toll Free Number (+usage)
   

• Additional Telephone # (DID)
   

• Additional Telephone # (Metered) (+usage)
   

• Additional 911 Instance* (1 Included)
   

• Music on Hold
   

• Business Voice Softphone
   

• Desktop App
   

• Mobile App
   

• Inbound only fax to email
   

• Conference Bridge (10 Participants)
   

• Inbound & outbound fax to email (300 pages)
   

• Unlimited Usage is governed by our Acceptable Use Policy, Maximum of 1000 minutes per each line and is pooled across all line. Example 6 Hosted lines would be 6 x 1000 minutes equals 6,000 total minutes per month.

    **Requires a 1-year term or longer. All pricing subject to change.

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Easy Auto Attendant

An Auto Attendant line can be assigned to a particular department, so that the user of an administrator line for this department (or for a higher-level department of which this is a subdepartment) can manage it. Alternatively, it can be assigned to the top-level Business Group, so that it can be managed only by the user of an administrator line for the whole group. Easy Auto Attendant has 2 time frames (Day, Night) and single level. One included with each Package.

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Premium Attendant

A Premium Attendant line can be assigned to a particular department, so that the user of this line can manage the resources associated with this department and any sub-departments below it. Alternatively, it can be assigned to the top-level Business Group, so that it can manage the whole group, as many times as needed and multi-level.

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Call Recording

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The Call Recording option allows for recording all calls. The Call Recording Administrator Screen shows call details such as time, duration, inbound/outbound, etc. It can be viewed by group or individual and filter by date and time if needed. 

• Selecting an individual call recording will give you detailed information as well as a .wav file that can be played, downloaded, saved or shared.

• Overall summary and detailed reporting functions can generate HTML, Excel or CVS file for reporting needs.

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